PRA (“we,” “our,” or “us”) is committed to protecting your privacy and the security of your personal information.

Information Collection and Use

By providing your contact information (including but not limited to your phone number and email address) to one of our phone representatives, you expressly consent to receive communications from PRA via phone call, text message, and email regarding your scheduled appointment.

Your information is collected solely for the purpose of coordinating and confirming your appointment, providing relevant updates, and facilitating communication related to the services discussed during your initial call.

We do not sell, rent, or otherwise share your personal information with any third parties for marketing or commercial purposes. Your information may be shared only with the service provider you are scheduled to speak with for the purposes of conducting your appointment and providing necessary follow-up communication.

Text Message and Email Communication

Message and data rates may apply depending on your mobile carrier. Frequency of communication may vary based on appointment status or need for follow-up. You may opt out of receiving future text messages at any time by replying STOP to any message. To opt out of emails, please click the unsubscribe link included at the bottom of any email message or contact us directly to be removed from future communication.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.